Central Broadband Privacy Notice

Central Scott Telephone, Inc., or its DBA Central Broadband, and its affiliates (“we”, “our” or “us”) are committed to the principles of privacy and security on the Internet. We want you to enjoy your experience using the Central Broadband Website (“the site”) with the confidence that comes from knowing the practices that we follow regarding the treatment of personal information we collect through the site.  This privacy notice discloses the privacy practices for www.centralbb.com.  This privacy notice applies solely to information collected by this website.  It will inform you of the following:

  • Information Collection and Use
  • Information Management
  • Security & Cookie Information
  • Links
  • Modifications Information

Information Collection and Use

We are the sole owners of the information collected on this site.  We only have access to collect Personally Identifiable Information (“PII”) that you voluntarily give us via email, our online forms, or other direct contact from you.

We may use PII to respond to you, regarding the reason you contacted us; for abuse management; to maintain financial, tax, and legal records; or to contact you for reasons of doing business, e.g. sending marketing or informational materials.  We may make PII available to our employees, agents, and contractors for our internal business purposes, as well as our outside auditors, attorneys, and accountants.  The frequency of any such information disclosure will vary in accordance with our business needs. 

We also collect aggregate information about site usage from our customers and/or visitors to the site. This information includes the Internet Protocol (“IP”) addresses assigned to them, bandwidth utilization, and Internet resource requests (e.g. requests to view a web page). We assure our customers’ privacy because we do not link IP addresses to PII.

Aggregate Information is used for network management, maintenance, performance evaluation, security, and trend analysis, which aids us in providing the best possible service to our customers. We may also transfer the aggregate information we collect in connection with the sale, merger, or transition of our business to a third-party.

We will not sell, rent, or distribute your personally identifiable information to any third party except when:

  • You have been given an opportunity to "opt out" of sharing the information and have declined to exercise that right within the time period provided.
  • We must share the information in order to provide a product or service that you have requested, provided that such third party will not have the right to use the personally identifiable information other than to fulfill such request.
  • We are required to respond to subpoena, court orders, or other legal process requiring such disclosure.

Information Management 

You may opt-in or out of any future contacts from us at any time. You also have the right to request changes/corrections to any data we have about you, delete any data we have about you, or express any concern you have about the use of your data.  These requests are subject to our need to keep appropriate archives for business purposes.  Such request can be made using the contact information provided below. 

Security 

We secure the PII we maintain about you on computer servers in an appropriately controlled, secure environment, protected from unauthorized access, use, or disclosure, and have in place appropriate policy guidelines to safeguard this information.  Though we strive to minimize our exposure to risks of system and network compromise, we cannot guarantee that our security measures will prevent third-party "hackers" from illegally obtaining this information.

If you feel we are not abiding by this privacy policy, you should contact us immediately via the listed contact information below.

Cookies

Cookies are small data files that may be stored on your computer’s hard drive when you access a website using your Internet browser. We use cookies to offer customized services to our visitors. These files do not collect personal information about you. Rather, they operate by identifying your browser, saving information regarding your use of a website, and providing you with personalized services.  For example, a cookie can be used to remember your password for logon procedures or to save your preferences for a personalized home page. The result is a more personalized and enjoyable experience.

You can set your browser to disable cookies, but by doing so, you may not be able to enjoy the personalized features offered by the site. If you would like more information about this practice and your choices for dealing with unwanted cookies, please visit the following website: https://www.networkadvertising.org

Collection and use of browser information and cookies

Our website uses a third-party service, Google Analytics, to collect, monitor, and analyze information your browser sends whenever you visit pages on our site in order to improve the Central Broadband website and enhance your user experience. Google Analytics places a cookie on your device to accomplish this. This data may include browser type, your computer’s Internet Protocol (“IP”) address, the pages of our site that you visit, when you visit, the page you visited right before accessing our site, and time spent on Central Broadband pages, and other statistics. Google Analytics does not collect any personal identifiers such as name or address. From time to time, we may use non-personally-identifying information collected to report, in the aggregate, trends, and usage of the site.

A more detailed explanation of how Google uses data from your browser can be found here:
https://policies.google.com/privacy

You may opt out of providing browsing information to Google Analytics here:
https://tools.google.com/dlpage/gaoptout/

Termly's Privacy Policy

Submit a Privacy Request

Consent Preferences

Cookie Policy

Links

This website contains links to other sites.  Please be aware that we are not responsible for the content or privacy practices of such other sites.  We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Modifications

We reserve the right to modify this privacy notice at any time, and without prior notice, by posting an amended privacy notice that is always accessible by clicking on the "Privacy" link at the bottom of our site.  Your continued use of this site indicates your acceptance of the amended privacy notice.  You should check the end of the privacy notice for a listing of material modifications and their effective dates.

Contact Information

For any questions regarding this Policy, please contact us at one of the following: 

E-mail: customercare@centralbb.com 

Phone: 563-285-9611 

U.S. Mail:
Central Broadband
125 N. Second St.
Eldridge IA 52748

Last Updated 04_2024